Customer Service

The dealership where we bought our cars and where we have them serviced is located in Chantilly, Virginia — about an hour’s drive from our house. A couple of days ago, they delivered a new car to us and took ours in for service and returned it the next day. There was no charge for this service… many years ago, I wouldn’t have thought much about this, but today — even in the current environment — this falls into the (very) good customer relationship category.
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